CrewLanes See it working

CrewLanes

Simple, affordable job management.

We used AI to build the company calendar we always wanted: schedule from the office, the truck, or your phone, and everyone stays in sync.

Try it free, right now I’m Interested

Opens in your browser — no signup, no password, nothing to share. Live demo as the shared dispatcher.

Drag, phases, map, the tech’s text, billing — 33 seconds, sound on.

Connected on purpose

Other tools make you open a window, fill a form, and hit save — then someone still has to call the truck. In CrewLanes, drag a ticket and the tech gets a text. The board updates. The crew already knows.

A field technician at dusk beside her service van, holding up a phone that shows her CrewLanes week schedule

Included SMS

The ticket moves. The phone lights up.

SMS is included. Your techs get notified when you need them. CrewLanes turns your crew’s phones into their best tool.

See it working in your browser
What the tech sees after you drag the ticket — shop name first, then the job.

Works with the tools you already use

CrewLanes runs your crew’s schedule. It doesn’t replace your CRM, QuickBooks, or accountant. Keep those, and add the board that keeps everyone in sync.

A smiling shop owner leaning back at his office desk, with the CrewLanes Installs board and week calendar on his monitor

For HVAC, electricians, plumbers, and field service shops

The dynamic calendar shows all calls — service & install phases. When a repair turns into a replacement, switch the ticket from Service to Install and keep everything moving. Move a job, and the tech gets a text. Your whole team stays in sync without giving up the tools you already use.

  • Owners & dispatch

    See the whole day, rebalance crews, and drag an open install phase onto a technician.

  • Technicians

    Get the text, open your lane on a phone, and mark progress without calling the office for every detail.

  • Estimators

    Keep proposals tied to the customer and the visit — accepted or pending, right on the schedule.

Photos on the work order

Snap the nameplate. The office finds the part.

The tech photographs the furnace nameplate right onto the work order. The office sees it right away, next to the customer’s equipment on file (brand, model, serial, filter size), and orders the right part before the truck leaves the driveway. No reading serial numbers over the phone.

A technician in a dim basement holds up a phone to photograph the nameplate on a furnace
In the basement
A smiling office worker at her desk reviewing a work order with photos attached on her monitor
At the office

Getting started

Questions shops ask us

How data gets in, how accounting stays yours, and how we keep it safe.

How do I put my customers into CrewLanes?

CrewLanes geocodes every customer so you can run the shop on a map — not just a list. Once they’re in, type any part of a name or address and the rest auto-fills. That’s why the customer list belongs in the scheduling app: less retyping, fewer mistakes, and jobs that land on the right door.

Some customers have more than one location. CrewLanes understands that and organizes them so work and billing stay tied to the right site.

We check that addresses are postally correct and store accurate latitude and longitude so map pins and routing stay trustworthy. The calendar uses that geocoding to calculate travel time between jobs, so drive time is managed for you — not left as a guess on the board.

Most systems charge for these capabilities as add-ons. CrewLanes aims to include what you need and keep evolving as you use it — send a feedback request anytime.

To load them, send an export from what you already use — QuickBooks IIF, CSV from your CRM, or a spreadsheet. A simple file can look like:

customer_name,phone,email,address,city,state,zip
Bayshore Medical Group,920-555-0142,office@bayshore.example,1200 Memorial Dr,Green Bay,WI,54303
Fox Valley Properties,,dispatch@fvp.example,88 Industrial Pkwy,Appleton,WI,54914

Tell us your system (QuickBooks Desktop/Online, Xero, ServiceTitan, Jobber, Excel, etc.) and we’ll map the fields — or import for you if you’d rather not touch a spreadsheet.

How do I put my crew into the system?

Same idea for technicians and roles — a short staff list is enough to start:

display_name,login_user,role,phone,crew
S Ortiz,sortiz,technician,920-555-0101,Install
J Nguyen,jnguyen,technician,920-555-0102,Service
A Harper,aharper,dispatcher,920-555-0199,

IIF or payroll/HR exports work when that’s what you have. Using something else? Just say what it is — we’ll adapt. We can also set up complete integration or a custom import so you aren’t retyping names every season.

How do I connect CrewLanes to my accounting system?

CrewLanes is the field board — not a second general ledger. Most shops keep invoicing in QuickBooks (or whatever they already trust) and use CrewLanes for who is where and when.

We can start with one-time IIF/CSV loads, then grow into ongoing sync or a custom bridge if you want work orders and bookings to flow with less typing. Tell us your stack; we’ll meet you there — complete integration and custom formatting are both on the table.

How do service jobs and installs differ?

Every work order is Service or Install. Service is one visit — repair, maintenance, or a site survey. Install is a project with phases (rough, ducts and pipes, finish) that share one job and can sit on different days and technicians.

The week board filters All / Install / Service so you can look at one crew at a time. Pending install cards show R · D · F until each phase is booked. If a repair turns into a replacement, flip the ticket from Service to Install — the history and line items stay.

Estimates use the same split: a service survey vs an install proposal with Work included. Try it on the live demo — the tour walks through both.

Do we need our own texting account?

No. CrewLanes includes staff texts — assigned jobs and schedule changes — on the shared CrewLanes number. Add each person’s cell and set Notify to SMS or Both. That’s it.

On the public demo, open the tour step See it on your phone and tap Text me — then drag a job. Paying shops get the same behavior when a ticket is assigned or moved.

Is my customer and employee information secure?

Your company data lives in your own CrewLanes workspace on your server — isolated from other shops. We do not sell, rent, or share customer or employee information under any circumstances.

Access stays with the accounts you control. If you need specifics for an insurer or IT review, ask — we’ll walk through how your tenant is separated.

Talk to us

I’m Interested

Tell us about your shop. We’ll follow up — no password, no demo account required.

Type of business

We’ll reply from CrewLanes — your details stay private.

See it working in your browser

Open the live schedule on desktop or phone — nothing to fill in. Drag a ticket. When you’re ready, Start Trial inside the app — 30 days free with a card on file, then $10 per technician / month, SMS included.

See it working in your browser I’m Interested